Help Desk Move Effective August 7

As of August 7, all new tickets must be opened in Freshdesk or by email.

Wonderdesk will remain active for existing tickets.

More Information


CCS Regular Hours

Weekdays: 8:00 AM - 5:00 PM

After Hours Phone Support

Weekdays: 5:00 PM - 11:00 PM
Saturday: 7:00 AM - 7:00 PM
Sunday: 11:00 AM - 7:00 PM

If you are experiencing connectivity issues please call 847-483-8600
to speak with a staff member. Do not open a Wonderdesk ticket.

Welcome To The CCS Online Help Desk!
This is a tool for library staff use only.
Library patrons should work with the staff of their local library.
The library staff will contact CCS as necessary.
Library Staff: you will need an active account to access the Help Desk
Please call the CCS Computer Room to have them create an account.
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